Click here for usage Terms and Conditions for Movers First Home Club, Online Portal.
Your privacy is important to Aussie Living Homes. This is why we have developed this Privacy Policy to inform you about how we deal with personal information, and to ensure that we comply with the National Privacy Principles contained the Privacy Act 1988 (Cth).
Why does Aussie Living Homes collect personal information?
Aussie Living Homes collects personal information about customers and potential customers;
- To operate our business efficiently
- To provide and market our products and services
- For market research purposes
How does Aussie Living Homes collect personal information?
Aussie Living Homes collects personal information in the following ways;
- Personal interviews
- Telephone enquiries
- General enquiry forms including online enquiries
- Competition forms
- Email enquiries
- Referral forms
- Applications we may request you complete Nominated representatives of individuals (eg spouse, power of attorney and other professional advisors)
- Other credit providers (with consent)
- Publically available sources of information
Completion of any current or future online competition forms will give Aussie Living Homes your approval to communicate with yourself within a reasonable time after completing the form, via telephone, email, mail or SMS irrespective of any listing on a Do Not Call Register. Clients can be removed from the list at any time by contacting Aussie Living Homes.
Who does Aussie Living Homes collect personal information from?
Aussie Living Homes collects personal information from customers, potential customers, their representatives and partners who interact with us through:
- Competitions
- Visiting display homes
- Visiting our website
- Visiting our social media pages
- Visiting our third party sites which provide information to us
- Visiting exhibition and shopping centre displays
How does Aussie Living Homes use the personal information it collects?
Aussie Living Homes uses the personal information it collects to:
- Identify and communicate with customers
- Enable us to provide requested information and services
- Assess requests on credit by establishing financial and credit status
- Manage and enhance goods and services we provide
- Develop and market goods and services that we consider may be of interest (unless you advise us not to)
- To protect customers and ourselves from fraud
Who does Aussie Living Homes disclose the personal information it collects to?
Aussie Living Homes may disclose personal information to:
- All brands under Ventura Home Group Pty Ltd
- Nominated representatives of the individual
- Other credit providers or trade suppliers to assess and manage accounts
- Other companies or individuals who assist us in providing products and series to you
- Professional service providers and advisors who perform functions on our behalf
- Government, regulatory authorities and other organisations as required by law
What does Aussie Living Homes do to ensure information quality and security?
Aussie Living Homes takes reasonable steps to protect the security of personal information by ensuring that it is protected from misuse, loss, unauthorised access, modification or disclosure.
Information is kept within an internal database hosted on a secure server which is accessible only to authorised personnel with password access. Personnel are required to respect the confidentiality of the information and privacy of individuals.
The personal information we collect will not be disclosed to anyone (unless required by law) without first obtaining consent of the information provider.
When personal information is no longer required we will take reasonable steps to destroy information held.
Openness:
Our Privacy Policy freely is available online, and any requests for any further information should be made by phoning Head Office (08) 6212 7600 or by writing to PO Box 1832 Osborne Park DC WA 6916.
Access and Correction:
Personal information about an individual such as name, address and contact numbers are freely available to that individual upon detailed requested.
Information can be updated or corrected by contacting the Sales & Marketing Coordinator on (08) 6212 7600, writing to to PO Box 1832 Osborne Park DC WA 6916 or via links on marketing emails received.
Complaints
Information about the Privacy and Complaints Policies are available by phoning Head Office (08) 6212 7600 or by writing to PO Box 1832 Osborne Park DC WA 6916.
